This Privacy Policy explains how SEVONIO collects, uses, stores, protects and processes your personal information when you browse and place orders on our Indonesia‑targeted official website. This policy complies with applicable Indonesian personal‑data‑protection‑related regulations. By using our website services, you fully agree to the data‑processing rules described in this policy.
1. Information We Collect
We collect information you voluntarily submit: your full name, delivery address, contact phone number, email address, order record, shopping preference, payment‑related transaction note when you complete checkout. We also automatically obtain non‑personal browsing information including device type, browser type, website access time, page‑browsing track for website‑operation‑optimization purpose.
We will NOT collect your sensitive private information such as national identity number, religion or biometric data without your explicit consent.
2. How We Use Your Information
‑ Process, confirm and deliver your jewelry orders; complete order‑related notification via email.
‑ Respond to your customer‑service emails, solve pre‑sale and after‑sale issues.
‑ Optimize website functions, adjust product assortment according to user shopping habits.
‑ Send optional product‑new‑arrival and promotional notification emails (you can unsubscribe promotional emails anytime).
‑ Comply with local legal requirements when necessary.
3. Information Storage & Protection
Your personal data will be safely stored within the scope permitted by Indonesian law. We adopt reasonable technical and administrative security measures to prevent unauthorized access, leakage, modification or loss of your personal information.
We will not sell, rent or trade your personal private information to irrelevant third‑party commercial organizations. We may only share necessary delivery‑related data with authorized local logistics partners, solely for completing your parcel delivery.
4. Your Rights
You have rights to check, correct your personal data, request us to delete your personal information stored by us. You can submit related application by sending email to cool@sevonio.com. We will process your legitimate application in accordance with local regulatory requirements.
5. Cookie
Our website uses cookies to improve your browsing experience. You can adjust cookie permission settings via your local browser.
6. Policy Update
We reserve the right to revise this Privacy Policy. Updated version will be published on website, your continued use of our website represents acceptance of revised terms.