If you have any questions about products, orders, delivery, return, policy explanation or other service‑related matters, please feel free to reach out to us.
Official Email: cool@sevonio.com
Market Served: Indonesia
Business Category: Fashion Jewelry Design & Retail
Email is our primary communication channel. We will try our best to reply to your inquiry within 2‑3 working days (excluding weekends and local Indonesian public holidays). When sending emails, please kindly provide your complete order number, detailed problem description and related picture evidence if applicable, which will help us handle your request more efficiently.Please note that we do not provide offline physical store service at present; all transactions and customer support are completed through our official website and email correspondence.